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Terms and Conditions

 

Welcome to the eu.topman.com terms and conditions, which apply to all items ordered from eu.topman.com. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

Before placing an order, if you have any queries relating to these terms and conditions, please contact customer.service@topman.com.

 

 

 

 

 

DELIVERY GUIDE AND COSTS  

ALL orders are now TRACKED. We currently offer free standard delivery on all orders over 75€.

 

We currently offer a standard and express delivery to the following countries in Europe:



CHOOSE YOUR COUNTRY:

  • Andorra

    Standard Delivery 
    Up to 7 Working Days
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • Austria

    Standard Delivery 
    Up to 4 Working Days
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • Belgium

    Standard Delivery 
    Up to 6 Working Days 
    €6 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • Estonia

    Standard Delivery 
    Up to 6 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 4 Working Days
    €12.00
  • Finland

    Standard Delivery  
    Up to 6 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 5 Working Days
    €12.00
  • France

    Standard Delivery  
    Up to 6 Working Days 
    €5 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €10.00
  • Germany

    Standard Delivery  
    Up to 5 Working Days
    €5 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €10.00
  • Greece

    Standard Delivery 
    Up to 7 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 5 Working Days
    €12.00
  • HoSee

    Standard Delivery 
    Up to 8 Working Days 
    €6 - Free on orders above €75  

    Express Delivery 
    Up to 5 Working Days
    €12.00
  • Ireland

    Standard Delivery  
    Up to 4 Working Days 
    €4 on orders under 75€ 
    Free on orders above €75

    Express Delivery 
    Up to 2 Working Days
    €6
  • Italy

    Standard Delivery  
    Up to 6 Working Days 
    €5 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €6
  • Liechtenstein

    Standard Delivery  
    Up to 5 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 4 Working Days
    €12.00
  • Luxembourg

    Standard Delivery  
    Up to 6 Working Days 
    €6 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • Monaco

    Standard Delivery  
    Up to 7 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 4 Working Days
    €12.00
  • Montenegro

    Standard Delivery  
    Up to 10 Working Days 
    €6 - Free on orders above €75  

    Express Delivery 
    Up to 6 Working Days
    €12.00
  • Netherlands

    Standard Delivery  
    Up to 6 Working Days 
    €5 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €10.00
  • Portugal

    Standard Delivery  
    Up to 6 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • San Marino

    Standard Delivery  
    Up to 8 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 3 Working Days
    €12.00
  • Slovakia

    Standard Delivery  
    Up to 5 Working Days 
    €6 - Free on orders above €75 

    Express Delivery 
    Up to 4 Working Days
    €12.00
  • Spain

    Standard Delivery  
    Up to 6 Working Days 
    €5 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €6
  • Switzerland

    Standard Delivery  
    Up to 6 Working Days 
    €6 on orders under €75 
    Free on orders above €75

    Express Delivery 
    Up to 3 Working Days
    €12.00

STANDARD DELIVERY
We aim to deliver your order within the number of days shown for your country in the table above. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery within the number of days shown for your country in the table above please contact our Customer Services department.

Please note that all orders are shipped from the UK.

Please note, no changes can be made to the delivery address you have provided once your order has been placed.

Your order may be delivered by either your local postal service or by a courier. Depending on your area, most orders will be delivered by local postal service so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Larger orders will be delivered by courier. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

EXPRESS DELIVERY

Express delivery orders will be delivered by courier. The courier may leave your order with a neighbour. If you are not home when the delivery is made, a notice card may be left by the courier service to advise on how and where your delivery can be collected. A signature may be required for larger deliveries. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

OTHER INFORMATION
Please note, no changes can be made to the delivery address after the order has been placed.

Track Your Order

All orders despatched with DPD are now trackable. After your order has been shipped you will receive an email from DPD with a tracking link.

We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo, Arcadia Group Store cards, PayPal, iDeal and SOFORT.

 

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

 

Please see www.paypal.com for information on PayPal payments.

 

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process. We charge you for your order in EUROS. The actual price charged to customers outside the European Monetary Union will be subject to the exchange rate applied by their credit or debit card company. There is no customs/import duty on the movement of goods within the European Union so it is unlikely that any customs/import duty will arise on your order if you are a customer in the European Union but if any duty is payable, you will be liable for it. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the Privacy Policy)

 

ONLINE SHOPPING MADE SAFE

We are working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online.  Please go to Verified by Visa and MasterCard SecureCode to find more information and how to register your card.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

STUDENT DISCOUNT ONLINE

Student Beans members receive 10% off purchases with a valid Student Beans membership. To redeem your discount online, login through the Student Beans verification platform. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. Discount is only valid for Student Beans members and is non transferable.

 

Irish Unidays members receive 10% off purchases with a valid Unidays membership. To redeem your discount online, login through the Unidays verification platform. Discount is not available on gift-cards or store card payments. We reserve the right to terminate this discount without notice. Discount is only valid for Unidays members and is non-transferable.

 

STUDENT DISCOUNT INSTORE

Students receive 10% off purchases with any valid student card. To redeem the discount please show a valid student card at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. We reserve the right to not accept ID that we deem invalid or fraudulent.

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 28 days of receipt. You are required to return unwanted orders by post at your own cost. In addition, customers in the Netherlands who are not completely happy with an item can return it to us (in a saleable condition) at the Topshop/Topman store at 48-52 Kalverstraat, Amsterdam within 28 days of receipt.  Please note, not all items can be returned to the store. All items that are part of our concession brand collections can only be returned by post. These items are clearly marked on your despatch note with an ‘**’ at the end of the product description.

 

Refunds will be credited to your original method of payment. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first.  Any remaining balance will be paid back to the other payment method originally used.

 

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

 

Your statutory rights are not affected by our returns policy.

 

In addition, if you are in the European Union you have the right to cancel your contract with us and return your items by post within 30 calendar days from the day after the date you received your order. Please see RIGHT TO CANCEL for details.

 

 

 

 

 

 

 

 

For your convenience, customers in the Netherlands can return items to the Topshop/Topman store at 48-52 Kalverstraat, Amsterdam. Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

 

Please note that we do not offer refunds or exchanges on items bought on our website to stores other than to the Topshop/Topman store at 48-52 Kalverstraat, Amsterdam. We are sorry for any inconvenience this may cause you.

We promise to refund any unworn, unused item you are not completely happy with when you return it to us in saleable condition by post within 28 days of receipt, or to your nearest store in the UK or Republic of Ireland, excluding department stores within 1 month of receipt.

 

You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

Returning unsuitable items from your order is now even simpler. You no longer need to create a Returns Authorisation Number.

To return an item to us, please use the returns label sent with your order. Peel off the label, stick it to the parcel and post it to us within 14 days of receipt of your delivery. If you are returning items from more than one order these will need to be packaged and returned separately.

Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference.

As an International customer you will not be sent a pre-paid label and you will need to return any unwanted items at your own cost.

Click here to find out more.

Alternatively for customers in the Republic of Ireland and The Netherlands, you can return your items to our stores (excluding those in department stores). Refunds will be credited to your original method of payment.

 

The refund will be processed once your goods are received into our warehouse. Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed. Please note that it may take 2-3 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Topman. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

 

Free returns for PayPal customers*

PayPal refunds your return costs: Up tp €30 per claim 

Maximum of twelve per person in 12 calendar months to complete and no more than three times in the same calendar month. 

Please see How do I return an item to you? In the returns section of our FAQs for information on how to get your return cost reimbursed with PayPal. 

 

 *Offers only applicable to customers residing in Spain, Netherlands, Italy, France and Switzerland. 

Click on your below country to access to PayPal website :

 

Spain

Netherlands

Italy

France 

Switzerland

 

If you have any questions, please contact our Customer Services team.

 

 

RETURNING GOODS BOUGHT AS SPECIAL OFFER

If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for €15') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

 

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.

 

RETURNING GOODS WHICH ARE OF UNSATISFACTORY QUALITY OR UNFIT FOR PURPOSE

You are required to return these items by post at your own cost. Find out more. Please allow up to 28 days from the day the parcel is posted for your refund to be processed. In addition, customers in the Netherlands can return them to the Topshop/Topman store at 48-52 Kalverstraat, Amsterdam. Refunds will be credited to your original method of payment.

 

For further information on how to return items by post please see How do I return an item by post? in the Returns section of our FAQs.

 

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order.  This right does not apply to the following items: (1) items that have been sealed for hygiene reasons (e.g make-up, underwear, swimwear or pierced jewellery) if the seal has been broken; (2) CDs and DVDs if the seal has been broken; and (3) items that have been made to the customer’s specification or that are personalised.  You will be responsible for the cost of returning a cancelled order to us.

To exercise your right to cancel follow the steps below:

  1. Print off the cancellation form provided in the “Information About your Right to Cancel” document in your order confirmation email and include it with the items when you return them.You can also access a copy of the Cancellation Form here Alternatively, write to us by email (customer.service@topman.com) or include a letter with the items when you return them.  Please state that you wish to cancel your contract and include your full name, address and order number. 
  2. Return the items to us by post at your own cost and no later than 14 calendar days after the day that you sent us the Cancellation Form or other written notice of your cancellation. Please download a returns label here and once completed, affix it to the parcel and take it to your local posting office.   

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option.  You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first.  Any remaining balance will be paid back to the other payment method originally used. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost. 

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

 

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

 

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

 

Topman does not allow its cosmetic products to be tested on animals, either during the production process or in the finished state.

 

To make a purchase from topman.com, select items and add them to your online shopping bag. When you have chosen your items, proceed to the checkout. Here you will need to select a delivery option for your order, enter your personal details (including name, telephone number, billing address and delivery address) and choose your payment method. You will be shown a summary of your order and have the opportunity to make changes. To proceed with the order you will need to insert your payment details and click ‘CONFIRM & PAY’, after which point you will be charged.


When you place an order on our website we shall email you an order confirmation email showing the details of your order. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made.

 

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFIRM & PAY’ button.

 

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

 

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

 

    * The product ordered being unavailable from stock

    * Our inability to obtain authorisation of payment

    * The identification of an error within the product information, including price or promotion

    * If we suspect any fraudulent activity

 

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure..

Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

 

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

 

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.

 

We are committed to maintaining your privacy.  For details about what information about you that we collect and how we use it, please see our Privacy Policy.

To see our Cookie Policy, click here

If your query relates to an order or feedback regarding this site then click here or call us between 9am and 4am (GMT/BST) week days, between 9am and 6pm at the weekend (excluding UK bank holidays), or between 9am and 5.30pm UK Bank Holidays:

European customers : +44 344 984 0265

 

 

 

 

 

 

 

 

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

 

All rights, including copyright, in this website are owned by or licensed to the Arcadia Group. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

 

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

 

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

 

These exclusions of liability shall not apply to any damages arising from gross negligence, death or personal injury caused by our negligence.

 

Please note that Topman facilitates the sale of certain products on topman.com as agent for its concession brands. Please click here for a list of concession brands. By making an order on this site you enter into a contract with the relevant concession brand itself rather than with Topman.

 

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

 

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. For EU customers only: If you enter into this contract as a consumer this clause does not affect your legal rights as a consumer in your jurisdiction.

 

Copyright © TOPMAN

 

This website is owned and operated by and the contract for any items ordered is with:

 

Top Shop/Top Man Limited trading as Topman registered in England

Company No. 2317752

 

Registered address:

Colegrave House,

70 Berners Street,

London W1T 3NL

 

VAT No: GB169 0943 36

customer.service@topman.com

Customer Service Telephone Number: +44 344 984 0265

 

FRIENDS & FAMILY 20% OFF - TERMS & CONDITIONS:  

1. Upon redemption of this email/flyer, the bearer is entitled to receive 20% off (the “Discount”) on Topshop, Topman, Miss Selfridge,

Dorothy Perkins, Burton Menswear, Wallis, Evans, Outfit or Outfit Kids merchandise in any of the Arcadia brand solus stores only.

All concession merchandise is excluded including jewellery, Topman Shoes, Burton Shoes & Wallis Shoes. Not available in department stores.

2. Discount can only be used on full price items.

3. Discount cannot be used on temporary reductions, sale items and multi-buy offers

4. To redeem instore present this email/flyer at the till point before paying.

5. To redeem online enter ‘FRIENDS20’ in the promo box at checkout. Discount available on UK and ROI websites for Topshop, Topman, Miss Selfridge, Dorothy Perkins, Burton, Wallis and Evans.

6. Valid from 1 December to 8 December 2018 inclusive.

7. Discount can only be used by the recipient and is not transferable. Only one Discount accepted per transaction.

8. Email/Flyer cannot be used in addition to Student discount, staff discount or in conjunction with any other offer or promotion and cannot be exchanged for cash.

9. The offer cannot be used for the purchase of gift cards or for paying store card accounts. Normal refund policy applies. Statutory rights are not affected.

10. Arcadia Group reserve the right to withdraw this offer at any time.

11. Promoter: Arcadia Group Limited registered no. 00237511. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

 

20% OFF - TERMS & CONDITIONS:  

1. Upon redemption of this discount code, the bearer is entitled to receive 20% off (the Discount) on Topman.

All concession merchandise is excluded including jewellery.

2. Discount can only be used on full price items.

3. Discount cannot be used on temporary reductions, sale items and multi-buy offers

4. Discount can only be used on Topman.com

5. To redeem online enter discount code in the promo box at checkout. Discount available on UK and ROI websites for Topman.

6. Valid from 29 November to 4 December 2018 inclusive.

7. Discount can only be used by the recipient and is not transferable. Only one Discount accepted per transaction.

8. Discount code cannot be used in addition to Student discount, staff discount or in conjunction with any other offer or promotion and cannot be exchanged for cash.

9. The offer cannot be used for the purchase of gift cards or for paying store card accounts. Normal refund policy applies. Statutory rights are not affected.

10. Arcadia Group reserve the right to withdraw this offer at any time.

11. Promoter: Arcadia Group Limited registered no. 00237511. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

HOTSHOP BOUNCEBACK VOUCHER TERMS AND CONDITIONS

 

1.The Hotshop Bounceback voucher you’ve received entitles you to receive 20€ off in one transaction on the Topshop or Topman website.

2. Redeem online by entering the voucher code at the checkout. This Voucher is not redeemable in store.

3. Valid until 17 June 2018

4. This voucher can only be used by the recipient and is not transferable. Voucher cannot be shared without our express permission.

5. Voucher cannot be used in conjunction with any other offer or promotion and cannot be exchanged for cash.

6. Voucher can only be used on transactions that exceed the value of the voucher, excluding the cost of delivery.

7. Voucher cannot be used for the purchase of gift cards, gift vouchers or for paying store card accounts. Normal refund policy applies.

8. Topshop and Topman reserve the right to withdraw this offer at any time. Forged vouchers will not be accepted.

9. Promoter:

TOPSHOP: Top Shop / Top Man Limited trading as Topshop. Company No. 02317752.

TOPMAN: Top Shop/Top Man Limited trading as Topman. Company No. 02317752

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.


FREE SELECTED SHOES WITH A SELECTED SUIT TERMS AND CONDITIONS
1. By taking advantage of the 'Free shoes with a selected suit’ offer (the “Offer”) you agree to these terms and conditions.
2. Offer available in Topman solus stores in the United Kingdom and online at Topman.com.
3. Offer entitles you to a free pair of selected shoes up to the amount of £49 when you buy a selected Topman Suit with a minimum price of £100 online or in store in a single transaction.
4. Offer applied automatically at the till-point or at the checkout online.
5. Concession and discounted suits are excluded from this Offer.
6. If you subsequently return your Topman Suit for a refund, you must also return the free shoes. If you do not do so, the price of the free shoes will be deducted from the refund you receive in respect of the returned Topman Suit.
7. Normal returns policy applies. There is no cash alternative and the Offer may not be used in conjunction with any other promotion, discount or offer.
8. These terms and conditions shall be governed by and construed in accordance with English law and exclusive jurisdiction of the English courts in the event of a dispute.
9. Promoter: Top Shop/Top Man Limited trading as Topman. Company No. 02317752. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

 

 

For Promotion and competition terms and conditions click here.

 

UK Waste Electrical and Electronic Equipment (WEEE) Regulations (SI 2006 No. 3289)

So that you can get your old electrical products recycled, Arcadia have contributed toward the development of recycling collection points (known as ‘Designated Collection Facilities) throughout the UK through our membership of the Distributor Take Back Scheme (DTS).

UK households dispose of over 1.2 million tonnes of electrical and electronic waste every year. This is the equivalent of 150,000 double decker buses and would be enough to fill the new Wembley Stadium 6 times over. Much of the UK's electronic waste ends up in landfill sites, where toxins put communities at risk.

 

To remind you to recycle, all new electrical products are marked with a crossed out wheeled bin symbol.

WEEE

Not all council sites are suitable to collect all types of waste electrical goods. To find out your nearest participating site and for advice on all aspects of recycling at home, please visit www.recycle-more.co.uk

Please remember to have your postcode to hand.

Topman recognizes the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.

 

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (W3C WCAG 2.0, Level AA).

 

To access our W3C WCAG 2.0 accessible web site, please navigate to:

 

https://m.eu.topman.com/accessibility_switch

 

It is optimized to be navigable with a keyboard and screen reader.

 

Although the website works with all commonly utilized screen readers, navigating the site works best with the following screen readers:

 

 - VoiceOver for Mac

 - Jaws for Windows

 

Access Keys

You can access the site without the need for a mouse using the following access keys:

  • C = Jump to main content
  • N = Jump to primary navigation
  • S = Skip navigation
  • 1 = Homepage
  • 2 = Search

 

To navigate with access keys follow these steps:

  • Windows: Hold down the ‘Alt’ key and the access key, followed by the ‘Enter’ key.
  • Mac: Hold down the ‘Ctrl’ key and the access key.

 

The pages on this website comply with the recommended UK Government access keys standard.

 

Although the website works with all commonly used web browsers, the recommended web browser that delivers the optimal experience interacting with screen readers is Chrome.

 

If you have any difficulties with using this site and need help navigating the site, locating a particular item for sale, or  completing a purchase, please call our Customer Services team on +44 344 984 0265. 

 

We are committed to making the customer experience consistent for everyone. Should you experience any difficulties, please contact us so that we can assist you with any problems you have encountered.